Privacy and Confidentiality
Welcome to
the apeshop.lk website (the
"Site") operated by Powersoft
(Private) Limited. We respect your privacy and want to protect your
personal information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use and (under certain conditions)
disclose your personal information. This Privacy Policy also explains the steps
we have taken to secure your personal information. Finally, this Privacy Policy
explains your options regarding the collection, use and disclosure of your
personal information. By visiting the Site directly or through another site,
you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We
shall therefore only use your name and other information which relates to you
in the manner set out in this Privacy Policy. We will only collect information
where it is necessary for us to do so and we will only collect information if
it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by
law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details.
During your visit to the Site you remain anonymous and at no time can we
identify you unless you have an account on the Site and log on with your user
name and password.
1. DATA THAT WE COLLECT
Apeshop.lk may
collect and use Users personal information for the following purposes:
To improve customer service.
Information you provide helps us respond to your customer service requests and
support needs more efficiently.
To personalize user experience.
We may use information in the aggregate to understand how our Users as a group
use the services and resources provided on our Site.
To improve our Site.
We may use feedback
you provide to improve our products and services.
To process payments.
We may use the information Users provide about themselves when placing an order
only to provide service to that order. We do not share this information with
outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey
or other Site feature.
To send Users information they agreed to receive about topics we think will be
of interest to them.
To send periodic emails.
We may use the email address to send User information and updates pertaining to
their order. It may also be used to respond to their inquiries, questions,
and/or other requests. If User decides to opt-in to our mailing list, they will
receive emails that may include company news, updates, related product or
service information, etc. If at any time the User would like to unsubscribe
from receiving future emails, we include detailed unsubscribe instructions at
the bottom of each email.
Other uses of your Personal Information
We may use
your personal information for opinion and market research. Your details are
anonymous and will only be used for statistical purposes. You can choose to opt
out of this at any time. Any answers to surveys or opinion polls we may ask you
to complete will not be forwarded on to third parties. Disclosing your email
address is only necessary if you would like to take part in competitions. We
save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites,
our products, sales promotions, our newsletters, anything relating to other
companies in our group or our business partners. If you would prefer not to
receive any of this additional information as detailed in this paragraph (or
any part of it) please click the 'unsubscribe' link in any email that we send
to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a
public holiday anywhere in Srilanka) of receipt of your instruction we will
cease to send you information as requested. If your instruction is unclear we
will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for
various purposes, including ascertaining the general location of the users and
usage of certain aspects of the Site or a link contained in an email to those
registered to receive them, and supplying that anonymized data to third parties
such as publishers. However, that anonymized data will not be capable of
identifying you personally.
Competitions
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
2. COOKIES
Cookies
provide information regarding the computer used by a visitor. We may use cookies
where appropriate to gather information about your computer in order to assist
us in improving our Website. We may gather information about your general
internet use by using the cookie. Where used, these cookies are downloaded to
your computer and stored on the computer’s hard drive. Such information will
not identify you personally. It is statistical data. This statistical data does
not identify any personal details whatsoever. You can adjust the settings on
your computer to decline any cookies if you wish. This can easily be done by
activating the reject cookies setting on your computer. Our advertisers may
also use cookies, over which we have no control. Such cookies (if used) would
be downloaded once you click on advertisements on our website.
3. SECURITY
We have in
place appropriate technical and security measures to prevent unauthorized or
unlawful access to or accidental loss of or destruction or damage to your
information. When we collect data through the Site, we collect your personal
details on a secure server. We use firewalls on our servers. Our security
procedures mean that we may occasionally request proof of identity before we
disclose personal information to you. You are responsible for protecting
against unauthorized access to your password and to your computer.
4. YOUR RIGHTS
If you are
concerned about your data you have the right to request access to the personal
data which we may hold or process about you. You have the right to require us
to correct any inaccuracies in your data free of charge. At any stage you also
have the right to ask us to stop using your personal data for direct marketing
purposes.
5. CONTACTING US
For any disputes regarding our use of data and data privacy please contact info@apeshop.lk